?? Turning on Your Furnace or Gas Logs for Fall? Watch Out for Puff Backs! ??

9/24/2024 (Permalink)

Have you experienced a puff back when you turned on your furnace or gas logs for the first time this season?

As temperatures drop, many of us are firing up our furnaces or gas logs for the first time in months. But if you’re greeted with a blast of smoke, soot, or a foul odor, you might have experienced a puff back! A puff back can send oily soot and smoke throughout your space, covering walls, ceilings, carpets, furniture, and more. ?? But don’t worry—SERVPRO® of Rockingham County has the expertise to clean it up quickly and thoroughly!

What kind of damage can a puff back cause?

1?? Soot on Walls, Ceilings & Surfaces: Sticky, oily soot can coat your walls, ceilings, and even furniture, requiring specialized cleaning to remove it.

2?? Damaged Carpets & Upholstery: Soot settles deep into fabrics, carpets, and upholstery, making it tough to clean with regular household methods.

3?? Lingering Smoke Odors: Even after the visible soot is removed, smoke odors can linger and be tough to eliminate without professional deodorization.

4?? Air Quality Issues: Soot particles can circulate through your HVAC system, reducing the air quality in your home and potentially aggravating allergies or respiratory issues.

?? If you suspect a puff back, don’t wait! SERVPRO of Rockingham County has the tools, training, and experience to handle smoke, soot, and odor damage from a puff back. Call SERVPRO of Rockingham County to tackle the problem before it gets worse.Our certified technicians are here to restore your space quickly and efficiently.

Why you should call SERVPRO of Rockingham County if you've experienced a puff back:

1?? Quick Response: Smoke and soot can cause long-lasting damage if left untreated. Our team responds swiftly to prevent further harm and start the cleanup process ASAP.

2?? Specialized Cleaning Techniques: Our trained and certified technicians use advanced equipment and cleaning methods to remove stubborn soot and smoke residues from every surface.

3?? Odor Removal: Smoke odors can linger long after the soot is gone. We don’t just mask smells—we completely eliminate them with professional deodorization techniques.

4?? Restore Your Space: Whether it’s your home or office, we work to restore your property to its pre-damage condition, helping you get back to normal as quickly as possible.

?? If you suspect a puff back, don’t wait! SERVPRO of Rockingham County has the tools, training, and experience to handle smoke, soot, and odor damage from a puff back. Call SERVPRO of Rockingham County to tackle the problem before it gets worse.Our certified technicians are here to restore your space quickly and efficiently.

?? Call SERVPRO of Rockingham County today for expert cleaning and restoration services: 336-573-4345 or visit our website at www.SERVPROrockinghamcounty.com

Our Highly Trained Restoration Specialists can restore your Home or Commercial Property

8/19/2024 (Permalink)

We are an IICRC Certified Firm

SERVPRO of Rockingham County is an IICRC Certified firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must:

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Rockingham County

SERVPRO of Rockingham County specializes in the cleanup and restoration of residential and c

SERVPRO of Rockingham County is an IICRC Certified firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must:

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Rockingham County

SERVPRO of Rockingham County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew:  https://SERVPROrockinghamcounty.com/employee-photos

https://SERVPROrockinghamcounty.com/restoration-training-certifications

ommercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew:  https://SERVPROrockinghamcounty.com/employee-photos

https://SERVPROrockinghamcounty.com/restoration-training-certifications

Back to School Emergency Readiness Plan with SERVPRO® of Rockingham County

8/5/2024 (Permalink)

Back to School with SERVPRO of Rockingham County

Back to School Emergency Readiness Plan with SERVPRO® of Rockingham County

As the new school year approaches, it's essential to have a comprehensive emergency readiness plan in place to ensure the safety and well-being of students, staff, and faculty. SERVPRO of Rockingham County is here to help you prepare for any unexpected situations that may arise, including water, fire, storm, and mold damage. Follow this guide to create a robust emergency plan for your school and instructional institutions.

1. Risk Assessment and Prevention

• Identify Potential Hazards: Assess the school premises for potential risks such as faulty plumbing, old electrical systems, and areas prone to flooding.
• Routine Maintenance: Schedule regular inspections and maintenance to address any issues before they become emergencies.
• Install Safety Equipment: Ensure that fire alarms, smoke detectors, and sprinkler systems are in working order. Install water detection sensors in high-risk areas.

2. Emergency Contacts and Communication

• Create a Contact List: Compile a list of emergency contacts, including local fire and police departments, medical services, and include our contact information: SERVPRO of Rockingham County - Cliff Lester, Owner 336-573-4345, www.SERVPROrockinghamcounty.com. 
• Communication Plan: Develop a communication strategy to keep parents, staff, and students informed during an emergency. Utilize phone trees, email alerts, and social media updates.

3. Evacuation and Safety Drills

• Evacuation Routes: Clearly mark and regularly update evacuation routes. Ensure all staff and students are familiar with these routes.
• Regular Drills: Conduct regular fire, earthquake, and lockdown drills to ensure everyone knows what to do in an emergency.

4. Emergency Supplies and Kits

• Stock Supplies: Keep an adequate supply of emergency kits, including first aid supplies, water, non-perishable food, flashlights, batteries, and blankets.
• Accessible Locations: Store emergency kits in easily accessible locations throughout the school.

5. Response Plan for Water, Fire, Storm, and Mold Damage

• Immediate Action: In the event of water, fire, storm, or mold damage, immediately contact SERVPRO of Rockingham County. Their 24/7 emergency services ensure a rapid response.
• Water Damage Mitigation: SERVPRO uses advanced equipment to extract water, dry affected areas, and prevent mold growth.
• Fire Damage Restoration: They handle soot and smoke removal, structural cleaning, and reconstruction if necessary.
• Storm Damage Response: SERVPRO provides board-up services, roof tarping, and debris removal to secure the property.
• Mold Remediation: They conduct thorough mold inspections and remediation to ensure a safe learning environment.

6. Training and Education

• Staff Training: Train staff on emergency response procedures, including how to use fire extinguishers and administer basic first aid.
• Student Education: Educate students on safety protocols and the importance of following instructions during an emergency.

7. Recovery and Restoration

• Post-Emergency Assessment: After an emergency, SERVPRO conducts a comprehensive assessment to determine the extent of the damage and necessary repairs.
• Restoration Services: They provide complete restoration services to return the school to its pre-emergency condition, ensuring minimal disruption to the school year.

Conclusion

Being prepared for emergencies is crucial for the safety and continuity of your school's operations. SERVPRO of Rockingham County is dedicated to helping schools develop and implement effective emergency readiness plans. By following these steps, you can ensure that your school is ready to handle any unexpected situations that may arise.

For more information or to schedule a consultation, contact SERVPRO of Rockingham County today.  We would be more than happy to help your school develop your personalized EMERGENCY READINESS PLAN.  For more information, please visit our website:  www.SERVPROrockinghamcounty.com 

#BackToSchool #EmergencyPreparedness #SERVPRO #SERVPROofRockinghamCounty #SERVPROCares #SchoolSafety #WaterDamageRestoration #FireDamageRestoration #StormDamageRestoration #MoldRemediation

Rockingham County, NC - 24 Hour Emergency Water Damage Service

7/3/2024 (Permalink)

SERVPRO of Rockingham County provides 24 hour fire and water damage restoration service in Rockingham County.

SERVPRO of Rockingham County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - 336-573-4345

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Rockingham County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Rockingham County

SERVPRO of Rockingham County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Rockingham County - Smoke and Soot Cleanup

7/3/2024 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Rockingham County Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Rockingham County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 336-573-4345

Restoring Your Rockingham County Commercial Property After a Water Damage Event

7/3/2024 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Rockingham County's commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Rockingham County

SERVPRO of Rockingham County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call today to find out more about a personalized Emergency Readiness Plan - 336-573-4345